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    Call and Mobile Messaging Terms

    Call and Mobile Messaging Terms

    Effective Date: January 12, 2026

    These Call and Mobile Messaging Terms ("Terms") explain how World Choice Investments ("we," "us," or "our") communicates with you via telephone calls, text messages (SMS), and multimedia messages (MMS). By providing us with your phone number and opting in to receive communications, you agree to these Terms, our Privacy Policy, and our Terms of Use.

    1. What Communications You'll Receive.

    When you opt in to receive calls or messages from us, we may contact you for the following purposes:

    Transactional Communications:

    (which do not require express written consent)

    · Order confirmations and ticket delivery;

    · Event reminders, updates, or schedule changes;

    · Account notifications and security alerts; or

    · Customer service responses.

    Marketing Communications:

    (which require your express written consent)

    · Special offers, promotions, and discounts;

    · New show announcements and presale opportunities;

    · Newsletters and entertainment updates; or

    · Surveys and feedback requests.

    Message frequency varies. For marketing messages, you can expect up to 10 messages per week. Message frequency may temporarily increase during special promotions or when you interact with our services.

    2. How We Get Your Consent.

    We will only send marketing calls or messages after you provide your prior express written consent, as required by the Telephone Consumer Protection Act (TCPA). Transactional or informational communications may be sent based on your express consent or as otherwise permitted by law.

    You may provide consent in any of the following ways:

    · Checking a box and submitting your phone number during online checkout or account registration;

    · Texting Y to phone number;

    · Providing your phone number and consent via phone, in person, or through other channels; or

    · Verbally agreeing to receive calls or messages for transactional or informational purposes.

    Important: Consent to receive marketing communications is never required to purchase tickets or use our services. You can always purchase tickets and use our platform without opting in for marketing messages.

    By providing your phone number and consenting to receive communications, you confirm that:

    · You are at least 18 years old or have parental/guardian consent;

    · You are the current subscriber or authorized user of the phone number you provide; and

    · For marketing communications, you expressly authorize us to contact you using an automatic telephone dialing system (auto dialer), artificial intelligence–assisted technology, prerecorded or artificial voice messages, and text messages at the number you provided.

    Your consent may be revoked at any time and by any reasonable means.

    Consent to receive communications is limited to the purposes described in these Terms and does not extend to unrelated products, services, or third parties unless separately disclosed and agreed to.

    3. How to Opt-Out.

    You have the right to stop receiving communications from us at any time. We make it easy to opt out.

    To Stop Text Messages;

    · Text STOP to (865) 453-4400;

    · You will receive one final confirmation message confirming your opt-out, and no further marketing messages will be sent; and

    · Opt-out requests are processed and honored immediately.

    To Stop Phone Calls:

    · Tell any representative during a call that you wish to be added to our Do Not Call list;

    · Complete our Contact Us Form.

    · Call 605.574.2222 and request to be placed on our Do Not Call list.

    Additional Information:

    · Opt-out requests are processed immediately and honored within 10 business days;

    · Opting out of marketing messages does not affect transactional messages (like order confirmations) that we may be required or permitted to send;

    · You may continue to receive communications through other channels (email, app notifications) unless you opt out of those separately; and

    · We maintain an internal Do Not Call list and honor the National Do Not Call Registry.

    4. Message and Data Rates.

    Message and data rates may apply according to your wireless service plan.

    You are responsible for any charges imposed by your mobile carrier for sending or receiving calls or text messages. We do not charge you for messages, but your carrier may. Check with your carrier for details about your plan and any applicable fees.

    5. Supported Carriers and Delivery.

    Our messaging services are compatible with major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, and other participating carriers. For a complete list of supported carriers, text HELP to (865) 252-2200; (865) 345-2224; (865) 355-1725; (865) 401-9220; (865) 345-4125; or (865) 345-2557.

    We are not responsible for delays, failures, or non-delivery of messages caused by your carrier, network congestion, technical issues, or other factors outside our control. Carriers are not liable for delayed or undelivered messages.

    6. Help and Customer Support.

    If you need assistance with our call or messaging programs:

    · Text HELP to (865) 453-4400;

    · Call us at (865) 453-4400; or

    · Contact us via our Contact Us page.

    7. Your Responsibilities.

    When you opt in to our call and messaging programs, you agree to:

    · Provide a valid, active phone number that you are authorized to use;

    · Immediately notify us if you change, disconnect, or transfer your phone number;

    · Not enroll a phone number that belongs to someone else without their permission;

    · Not use our messaging services for any unlawful, abusive, or fraudulent purpose;

    · Keep your contact information up to date in your account settings; and

    · If you receive messages intended for a previous subscriber, text STOP and notify us. You are not liable for prior subscriber consent.

    If you change or deactivate your number, please opt out before the change or notify us immediately so we can update our records.

    8. Communication Practices and Compliance.

    We are committed to responsible communication practices and full compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

    Calling Hours

    We will only call you between 8:00 a.m. and 9:00 p.m. in your local time zone, unless you provide specific consent for calls outside these hours or in emergency situations.

    Caller Identification

    Our calls will display accurate caller ID information. Prerecorded messages will identify our company and provide opt-out instructions at the beginning of the call.

    Automated Technology

    We may use automated dialing systems and prerecorded voice messages to contact you. Artificial intelligence may also be used to assist with routing, scheduling, or delivering communications,

    and not to impersonate individuals or engage in deceptive practice. Your consent covers the use of these technologies.

    Do Not Call Registry

    We maintain our own internal Do Not Call list and honor the National Do Not Call Registry. If you are registered on the National Do Not Call Registry, we will not contact you for marketing purposes unless you have provided express written consent or we have an established business relationship with you.

    We may use third-party vendors, platforms, or service providers to send calls or messages on our behalf. [These providers operate under our direction and in compliance with these Terms and applicable law].

    9. Privacy and Data Use.

    We handle all personal information collected through our call and messaging programs in accordance with our Privacy Policy. The information we collect may include:

    · Your phone number and carrier information;

    · Opt-in and opt-out status and preferences;

    · Message delivery and interaction data (timestamps, delivery status, responses); and

    · Call recordings (when permitted by law and disclosed to you).

    By participating in a call with us, you consent to such recording where permitted by law.

    We use this information to provide our services, send you the communications you requested, improve our offerings, and comply with legal obligations. We maintain records of your consent for a minimum of four years as required by law.

    For detailed information about how we collect, use, share, and protect your personal information, please review our Privacy Policy. If you are a resident of California or another state with specific privacy laws, you may have additional rights regarding your personal information, including the right to access, delete, or opt out of certain uses or disclosures of your data.

    10. Disclaimers.

    TO THE FULLEST EXTENT PERMITTED BY LAW, OUR CALL AND MESSAGING PROGRAMS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

    We do not guarantee that messages or calls will be delivered, that content will be accurate or error-free, or that our systems or carriers' systems will be free from viruses, interruptions, or other harmful components. Some states do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

    11. Limitation of Liability.

    TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO OUR CALL AND MESSAGING PROGRAMS, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE PROGRAMS WILL NOT EXCEED $100. SOME STATES DO NOT ALLOW LIMITATIONS ON CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

    12. Changes to These Terms.

    We may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this document and, where required by law, provide you with notice or obtain your consent. Your continued participation in our call and messaging programs after changes become effective means you accept the updated Terms.

    13. Governing Law and Dispute Resolution.

    These Terms are governed by the laws of California, without regard to conflict of law principles, except where preempted by federal law. Any disputes, claims, or controversies arising from or relating to our call and messaging programs or these Terms, are subject to the dispute resolution procedures described in our Terms of Use, which are incorporated by reference, and apply to all disputes arising out of or relating to these Terms, including any claims arising under the Telephone Consumer Protection Act (TCPA).

    14. Contact Information.

    If you have questions about these Terms or our communication practices, please contact our corporate office at:

    Contact Us

    Mailing Address: 3849 Parkway, Pigeon Forge, TN 37868

    Phone: 605.574.2222